DIMENSIONAL & OVERSIZED SHIPMENTS

The shipper must obtain rates, clearances and order cars from the originating railroad. Please note that interline moves require additional time for clearance and rating from foreign roads.

Begin by registering at AccessNS(opens in a new tab) and then filling out the Clearance and Rate Request Form found on our website. NS clearance files are valid for six months from date of issue.

The Norfolk Southern Clearance Department reviews the information you provided. Once a determination is made, or if more information is needed, a representative will contact you.

Obtaining credit is the preferred method of doing business with Norfolk Southern.

You may also pre-pay for your shipment by wire transfer. A pre-paid wire transfer must include payment for all freight charges, any applicable fuel surcharge and any accessorial charges. If you choose to pay by wire transfer, you must pay before your car is inspected and include your company’s name (or shipper name, if different), the shipment’s origin and destination as stated in the waybill, the car number and the governing rate authority.

Visit our Billing and Financing page to learn more about payment options.

Yes. Some dimensional loads require:

• The use of heavy-duty flat cars and other specialty equipment
• Special train service
• Special handling
• Idler cars 
• Circuitous routing
• Speed restrictions
• And more

If your shipment is equal to or greater than: 

• 286,000 lbs. on a 4-axle car
• 480,000 lbs. on a 8-axle car 
• 12-axle or greater cars may require clearance, as they typically need empty buffer cars for weight distribution.

To order standard flats from Norfolk Southern, email: CDUMetals@nscorp.com. To order Heavy Duty flats from TTX or KRL, email request to NSClearance@nscorp.com.

Use the following format:

• Railcar request:
• Clearance file #:
• Railcar series: (EXAMPLE QTTX 130700)
• Number of cars: 1 (ONE)
• Loading location:
• Estimated loading date:

Note: When ordering standard flat cars please note if it is to be used for an idler or for a buffer.

Place orders 4 to 6 weeks in advance of loading for heavy-duty cars and a minimum of two (2) weeks in advance of loading for standard equipment. Shipper can order a standard flat car from AccessNS(opens in a new tab) for any standard shipments not requiring a clearance file.

An idler is an empty car placed between your shipment and the next load. Idlers are required for shipments that overhang the end sills of a railcar and/or are of excessive weight as determined by the Norfolk Southern engineering department. The Norfolk Southern Clearance Department will determine if one or more idler cars is needed for your shipment.

Special Train Charges are applied to dimensional moves that require special train service or special handling. Special train service and charges are in addition to regular freight charges. Special Train Charges are assessed for numerous reasons, including (but not limited to):

• High combined center of gravity
•  Extreme width of load
•  Extreme length of load
•  Multiple speed, stop and walk restrictions
•  Speed-restricted cars or restrictions placed on shipments
• Customer request for expedited service
• Type of equipment used · Routes without general service

Circuitous routing may be necessary when a load exceeds the weight or dimensional maximums for a given route. The routing is necessary to move the load safely to its destination. Circuitous routing will likely affect the freight rate and transit time.

The shipper is responsible for loading and securing shipments to the railcar. However, Norfolk Southern Marketing Representatives can provide contact information for qualified riggers, experienced in loading equipment in compliance with AAR Open Top Loading Rules.

If a load is off center on the rail car, counterweights may be necessary. Width is determined by measuring the widest half of the load and doubling it.

Please be advised that Norfolk Southern requires that all AAR tie-down diagrams relative to approved shipments are approved by Norfolk Southern Damage Prevention. Norfolk Southern will not send a mechanical representative to the loading location until the diagram has been approved by Loading and Securement Solutions.

Once the car is loaded, shipper contacts Customer Service at 800-635-5768 to request a mechanical inspection. Ask for the representative who covers your geographic area. Mechanical inspection and finalized measurements are submitted to Norfolk Southern Clearances. If the finalized measurements are within dimensions previously approved by Norfolk Southern Clearances for this route, the dimensional load may be approved for forwarding. Norfolk Southern clearance files are valid for six months from date of issue.